Privacy Policy for Grosvenor.Solutions

Last updated: March 28, 2025

This privacy notice for Grosvenor.Solutions (“Company,” “we,” “us,” or “our”) explains how and why we may collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

Visit our website at https://grosvenor.solutions

Engage with us through any related interactions including sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. For questions, contact us at enquiries@grosvenor.solutions.


SUMMARY OF KEY POINTS

  • We collect basic personal information you provide to us, such as your name and contact details.

  • We do not collect sensitive personal information.

  • We do not receive personal information from third parties.

  • We process your data to provide and improve services, for communication, compliance, and security.

  • We may share data with vendors or in connection with legal obligations or business transfers.

  • We implement reasonable security measures but cannot guarantee complete protection.

  • You have rights over your personal information and can contact us to exercise them.

Additionally:

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


1. WHAT INFORMATION DO WE COLLECT?

Personal information you provide

We collect personal information that you voluntarily provide when you:

  • Contact us via forms or email

  • Engage with us to enquire about or purchase our services

This may include:

  • Name

  • Phone number

  • Email address

  • Job title

  • Contact preferences

Information automatically collected

We collect certain information automatically when you visit our website. This may include:

  • IP address

  • Browser type and settings

  • Device characteristics

  • Operating system

  • Location data

  • Pages viewed and actions taken

We use cookies and similar technologies to enhance your experience. You can control cookie preferences in your browser settings.


2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information to:

  • Provide and improve our services

  • Communicate with you

  • Respond to enquiries

  • Deliver marketing communications (with your consent)

  • Improve user experience and analytics

  • Comply with legal obligations


3. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

We may share your data:

  • With service providers who help us operate our business (e.g. marketing, analytics)

  • As part of a business transfer or merger

  • When legally required

We do not sell your personal information.


4. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?

Yes. We use cookies, web beacons, and similar technologies to:

  • Understand how visitors interact with our site

  • Improve user experience

You can manage cookie preferences through your browser or by using third-party tools.


5. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your personal data only as long as necessary for the purposes described, or to comply with legal obligations. Typically, this means no longer than two years.


6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use administrative, technical, and physical safeguards to protect your personal data. However, no system is 100% secure, so transmission of data is at your own risk.


7. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

  • Access, correct, or delete your data

  • Withdraw consent

  • Object to processing

  • File a complaint with a data protection authority

To exercise these rights, contact us at enquiries@grosvenor.solutions.


8. CONTROLS FOR DO-NOT-TRACK

Our website does not currently respond to browser-based Do-Not-Track signals. If standards are adopted, we will update our policy accordingly.


9. CHANGES TO THIS POLICY

We may update this privacy notice periodically. The updated version will include a revised “Last updated” date and will be effective as soon as it is posted.


10. CONTACT US

If you have any questions or concerns, contact us at:

Email: enquiries@grosvenor.solutions
Phone: +44 (0) 330 133 9866


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